Make Sure You Receive Email

Your program coordinator may send important communications related to your initiative from Walker Tracker's email tools. Automated emails like your milestone marker notifications and reminders to enter steps or that a challenge is ending soon are also sent from Walker Tracker. To make sure you recieve these communications, the following addresses should be added as safe senders (add to your contacts). 

no-reply@mail.walkertracker.com

 support@walkertracker.com

If you're wondering "Why don't I get all the emails from Walker Tracker"?, Email services often flag addresses as spam, sending messages directly into the trash folder in your email program. The list below provides steps to follow within the most common email services and programs for ensuring senders's emails can get through to you.  

 

AOL Mail
1. Click Contacts in the right toolbar.
2. Click Add Contact.
3. Enter [no-reply@mail.walkertracker.com] and additional information if you wish.
4. Click Add Contact button in the popup to finish.

 

Comcast
1. Click Preferences from the menu.
2. Click Restrict Incoming Email.
3. Click Yes to Enable Email Controls.
4. Click Allow email from addresses listed below.
5. Enter [no-reply@mail.walkertracker.com] you want to whitelist.
6. Click Add.
7. Click Update to finish.

 

Earthlink
1. Click Address Book.
2. Click Add Contact.
4. Save [no-reply@mail.walkertracker.com] as a contact.
5. Click save.

Gmail
1. Open an email from the sender that you want to whitelist.
2. Click on the little down-pointing-triangle-arrow next to “reply.”
3. Click Add [no-reply@mail.walkertracker.com] to contacts list to finish.

Apple Mail
1. Click [no-reply@mail.walkertracker.com] in the header of the message you’re viewing.
2. Click Add to finish.

NetZero
1. Click the Address Book tab on the top menu bar.
2. Click Contacts.
3. Click Add Contact.
4. Enter [no-reply@mail.walkertracker.com] and additional information if you wish.
5. Click Save to finish.

Yahoo! Mail
1. Open the email message from the sender you want to add to your address book.
2. Click Add to contacts next to [no-reply@mail.walkertracker.com].
3. On the Add Contact popup, add additional information if needed.
4. Click Save to finish.

Windows Live Hotmail
1. Open an email from the sender that you want to whitelist.
2. Click Add to contacts next to [no-reply@mail.walkertracker.com] to finish.

Microsoft Outlook 2003
1. Open the email message from the sender you want to add to your address book.
2. Right-click Click here to download images in the gray bar at the top of the message.
3. Click Add Sender to Senders Safe List to finish.

Outlook 2007
1. Right-click on the email you received (in the list of emails).
2. Click Junk E-mail.
3. Click Add Sender to Safe Senders List to finish.

Outlook 2010
1. Click the Home tab.
2. Click Junk.
3. Click Junk E-mail Options.
4. Click Safe Senders.
5. Click Add.
6. Enter [no-reply@mail.walkertracker.com] and additional information if you wish.
7. Click OK to finish.

Mac Mail
1. Click Address Book .
2. Click File.
3. Click New Card.
4. Enter [no-reply@mail.walkertracker.com] and additional information if you wish. .
5. Click Edit to finish

 

Mozilla Thunderbird for PC
1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under Contact, enter [no-reply@mail.walkertracker.com] and additional information if you wish.
5. Click OK to finish.
Mozilla Thunderbird for Mac
1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under Contact, enter [no-reply@mail.walkertracker.com] and additional information if you wish.
5. Click OK to finish

iOS Devices – iPad, iPhone, iPod Touch1. On any message, tap the sender and add to either a new contact or an existing contact.

 

Android Devices – Samsung, Google Nexus, others1. In the default email client, touch the picture of the sender.
2. Click OK to add to contacts.

***Content credit to https://www.whatcounts.com/how-to-whitelist-emails/

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