What to do if your Physical Device is Broken
If your device is broken, or you strongly suspect it is broken, this is something that you'll want to contact your device's manufacturer about. Walker Tracker does not supply or support devices directly.
For Fitbit Contact: http://help.fitbit.com/?cu=1
For Garmin Contact: http://www.garmin.com/us/support/contact?#fragment-1
For Apple Watch Contact: https://support.apple.com/watch